Privacy Policy

What is this Privacy Policy for?

This privacy policy is for this websites keera.co.uk and cubilabs.com, served by Keera Studios Ltd, and the mobile apps sold distributed by Keera Studios Ltd via Google Play for Android and iTunes,  and governs the privacy of the users who choose to use them.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website, the apps, and website owners. Furthermore the way this website and our apps processe, store and protect user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the user’s experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Inc via Google Analytics, which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html].

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. We do not control or have access to confidential information stored by third parties in such cookies.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email

This website does not currently operate an email newsletter program. However, it does operate a Forum, which allows users to disclose personal information to Us. For the specific terms regarding blog comments, see the section ‘Forum’ below. We also manage a Google Group. For terms related to the Google Group, see the section ‘Google Group’ below.

Users can also write emails to Us via standard email services. Email conversations initiated by You are kept confidential, except whenever You give explicit permission to share the conversation with others, or whenever the information was previously known to Us, or when the information is acquired via other channels with lesser privacy requirements, or when required to disclose the information by law.

These email responses are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to emails received to and sent by Us are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of 1) the company that operates this website and 2) our service providers, including, but not limited to, the companies that host our servers and provide us with Internet access and email service. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s forum. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, you may always request that we stop contacting you by simply getting in touch with us via email, phone and/or mail.

Forum

This website operates a discussion forum associated with a blog. This service allows visitors to voluntarily post comments on articles. We do not own the comments posted by visitors, but we reserve the right to review comments before or after their publication, both using automated software and manually by Us, and delete them from our website. Reasons for being denied the publication of a comment may include, but are not limited to:

a) containing copyrighted material that you do not own the rights to,

b) containing false claims,

c) containing material or comments that we consider offensive, or

d) containing material that we are prohibited to distribute by law.

You are not required to sign your comments with your name and/or email address in order to post comments. When You choose to do, we reserve the right to contact You directly via email to offer answers or additional information regarding Your comments.

These responses are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to our forum are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of 1) the company that operates this website and 2) our service providers, including, but not limited to, the companies that host our servers and provide us with Internet access and email service. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s forum. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, you may always request that we stop contacting you by simply getting in touch with us via email, phone and/or mail.

Our system’s record the IP addresses of all our visitors, including the IP addresses of the creators of any comment. Unless you have voluntarily disclosed other personal data on our forums, these IPs do not give us enough information to determine who is accessing our website. Nevertheless, these addresses are considered private information and are not disclosed publicly on our website. IP addresses are used for traffic analysis purposes, for security purposes, and for marketting research.

Google Group
Keera Studios manages a Google Group for Android Application Beta Testers, operated by Google Inc (Google). The group is linked to our Beta applications, so that only members of the group are allowed (by Google Play) to install our beta applications on their Android phones. Occasionally, we also send announcements to the group whenever new versions of our games are ready to be beta-tested, in case group members want to try them.

Google Groups has its own privacy policy, which you can consult at http://www.google.com/intl/en/policies/privacy/ and http://www.google.com/googlegroups/privacy_changes.html. Google Groups offers you the possibility of abandoning the group at any time via their web interface. You can also control how many emails you receive, and whether you would prefer to read the announcements directly on the web instead of by email. Consult https://support.google.com/groups/answer/1047839?hl=en to understand how to manage your subscription settings.

When you request to subscribe to our beta-testers Google group, Google discloses your name and email to us. We use this email to communicate personally and privately with you regarding the beta programme, for instance, to send you instructions on how to install our applications, what to expect when you run them, what information we need to collect as part of the beta-testing process and when new versions of beta applications are available. We treat your email address as confidential.

For specific terms on our beta programme please consult Beta Testing Programme Terms and Conditions/.

Mobile Applications

Keera Studios distributes applications and games on Google Play for Android, and iTunes. In general, we take privacy very seriously, and our apps generally do not request any personal user data, including social network handles or any private information. Currently, our apps allow you to, voluntarily, visit our social pages, but they do so by launching other applications on your phone (Facebook, Twitter, etc.), and not by asking you to connect your account to our systems or by giving us access to your social network accounts. Nevertheless, we do reserve the right to publish new applications that allow you to share your score online, participate in social interactions and share your progress with your friends, but always in a non-invasive, voluntary way that clearly indicates what will be shared and with whom, and gives you a way to cancel that communication before being sent.

Our apps store a minimal amount of information on your device for the purposes of facilitating their use. For example, when you close our game, the last level that you were able to play will be stored in our local preferences or a similar system provided by your phone manufacturer. This information is not transfered to us, although your phone manufacturer may opt to synchronize it with their severs if you have enabled synchronization settings on your device. We take every measure reasonable to store this information in a private area, and not let any unauthorized apps access it. Nevertheless, this information is generally limited to minor application settings, and does not contain personal information beyond what you may have provided to our app voluntarily. Our apps to do not ask you for sensitive information, except when a feature is being sold separately, in which case your payment details will be required to complete the transaction (in-app payments). We rely on your existing features provided by iTunes and Google Play for Android to process in-app payments, and only collect the minimal amount of information provided by the store in order to verify that the purchase has taken place correctly.

Online stores share a certain amount of data with us. For example, when for every unit of every app sold, we can see the date, time, country of purchase currency used, and whether the operation was denied. We get aggregate data about the number of installs in each country, broken down by OS version, phone provider, and other information. In principle, and especially if the number of downloads/sales is high, this information alone is not enough to identify a specific user. Nevertheless, it may be possible to identify your specific purchase and obtain further details when you submit a bug report to us. Bug reports contain information that the application outputs in a debugging log, and include the user’s model, plus other information that your phone may be automatically printing to the debug log and could be used to identify you. We only access that information if you voluntarily decide to submit it to us if the application malfunctions, and only use it for the purposes of trying to fix the bug that lead to that malfunction. That information is not used to sell you any products, nor is it sold to any other company. Our applications do not try to obtain any personal information during execution to try to identify you, and they do not try to communicate this information back to us in any form. If in doubt about what our application may do, please verify the permissions granted to the application during installation.

We also distribute applications for the purposes of beta testing, to gather user’s opinions about a game prior to its official, public release. The distribution of applications as part of our beta programme are governed by the Beta Testing Programme Terms and Conditions.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; www.creamside.co.uk and Pembrokeshire Windows this.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Advertisements on Social Platforms

We use social networks, namely Facebook, Twitter, and Linkedin, to advertise our products. You may see our products advertised on your social feed, regardless of whether you have or have not visited our web or used our apps.

Social media networks generally allow us to target ads to specific audiences, broken down by multiple criteria, such as language, phone model, or median income. We normally do not use this data to gather information about specific individuals, but, rather, use agglomerated data to better understand our audience and tailor ads in the most effective way. In particular, we do not use additional social apps to post on your account in your behalf, or to get information about your network of friends.

However, because we rely on existing applications, like Facebook and Twitter, to distribute our ads, you should be aware that they may be using such information to decide whether they should show an ad to you or to your friends. Other information that they may use to determine whether to show you one of our ads may include which websites you have visited, including ours. Such fine-grained decisions and logic about how to optimize ad distribution generally lie out of our control. We recommend that you generally protect yourself and your privacy on social networks by limiting what you disclose in social networks, and that you use a different browser for social networks than you normally use for other websites.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Service providers

The following is a non-exhaustive list of our service providers. Depending on the services that we obtain from the companies below, different confidential data may be shared with them.

– Time4VPS.

– Google Inc.

– Facebook Inc.

– Twitter Inc.

– Linkedin Inc.

– Flattr AB.

Due to some of these service providers functioning in multiple continents, information may be transfered internationally. We generally opt for EU or USA providers, with a general preference for the former due to imposing stronger privacy protection rules.

If you wish to obtain information regarding which companies may have access to the personal data we hold on you, please contact us.

Contacting us

If you wish to know what information we hold on you or would like to request that it is erased from our systems or those of our service providers, please contact us at legal@keera.co.uk.

Resources & Further Information

History of changes

  • v1.2 (May 2018) – Introduces further details to comply with the EU’s General Data Protection Regulation (GDPR).
  • v1.1 (January 2015) – Introduces information on Google Groups, including links to Google’s own privacy policy, information on how to unsubscribe and how to manage subscription settings.
  • v1.0 Initial version

v.1.1 January 2015, Edited & customised by: Keera Studios Ltd., 145-157 St John Street, London, EC1V 4PW, United Kingdom.